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FAQ
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How can I get AMŌ Dog Sports gear?Our products are available exclusively online at amodogsports.com and in person to professional dog trainers in the greater Chicago area. For inquiries about our pop ups and local events, please email us at amodogsports@gmail.com.
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How do I find my size?AMŌ Dog Sports runs true to size and more specifics on the fit will be listed in our product details under each item. To help find out what size will fit you best, check out our sizing charts here.
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What size harness will fit my dog?We recommend measuring your dog's chest, neck, and length first to find the appropriate size for your dog. Once you have your measurements refer to the AMŌ Dog Sports size chart to find the corresponding size collar and harness. All of our collars and harnesses are adjustable to help give your dog the perfect fit. Please refer to the fit under the product details and Sizing Chart.
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What size collar should I get?We recommend measuring your dog's neck with a tape measure. Once you have your measurements refer to the AMŌ Dog Sports size chart to find the corresponding size collar. All of our collars are expandable to help give your dog the perfect fit. Please refer to the fit under the product details and Sizing Chart.
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When will an out of stock item be back?We design with intention and make everything in small quantities. At AMŌ Dog Sports, we are always innovating and most of our products or colors are limited edition collections. If a product that you and your dog love is out of stock, please let us know! We’ll do our best to bring it back better than ever. If you have any questions, please reach out to us at amodogsports@gmail.com.
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When will my order arrive?Thanks for your support! Please allow 3-5 business days for us to process your order. We will follow up with an email confirmation and shipping updates once your order has been sent out for delivery. Once we send out your order, it typically takes 7-10 business days to arrive.
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How do I cancel my order?Wrong size? Wrong address? No worries! If you made a mistake on your order or need to cancel, please let us know before we ship out your order. Please contact us at amodogsports@gmail.com or give us a call at (847) 579-9123.
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How do I return my order?Thank you for your order! We are a small, family business and currently do not support returns. Due to the nature of dog training clothing and equipment, we cannot accept returns on used items for safety reasons. All dog equipment and accessories (tugs, harnesses, collars, balls, leashes, clickers, buckles, etc) are final sale. If you have any questions about the fit of our gear, please refer to each item's sizing chart or contact us directly. If you made a mistake on your order or need to cancel, please let us know as soon as possible before we ship out your order. If you have any questions, please contact us at amodogsports@gmail.com.
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How do I exchange my order?Thank you for your order! We are happy to provide an exchange for unworn and unwashed dog training clothing (pants, vests, tshirts, and sweatshirts) in their original condition. Please email us at amodogsports@gmail.com with the details of your exchange within 2 weeks of your order’s delivery date. We design in small quantities and cannot guarantee the exact item will be in stock, however we will do our best to exchange the item for your preferred size and color. Customers are responsible for shipping costs on exchanged items. We do not accept exchanges, returns, or store credit on purchases made from any third party vendor outside of the official website amodogsports.com. All dog equipment and accessories (tugs, harnesses, collars, balls, leashes, clickers, buckles, etc) ordered online are final sale. If you have any questions about the fit of our gear, please refer to each item's sizing chart or contact us directly at amodogsports@gmail.com.
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